Hospitality Projects
Guests notice the experience, we make sure the systems stay invisible.
From scaling enterprise POS platforms to unifying access across global SaaS products, we help power the systems that drive world-class guest experiences. Whether we’re embedding specialists or delivering full end-to-end solutions, our teams modernize, integrate, and stabilize the software that keeps hospitality moving.
Hospitality Tech
Large Enterprise
United Kingdom
The client struggled to scale development and coordinate distributed teams. The growing complexity of legacy systems and rising demand for new features exposed critical gaps in capacity, consistency, and delivery speed.
The Problem
Needed to scale engineering capacity to support multiple hospitality systems
Faced complex legacy modules across various technologies (.NET, Delphi, React, Python)
Struggled to coordinate distributed teams and maintain delivery speed
Inconsistent DevOps and QA processes led to unstable releases
Our Solution
Expanded the client’s team from 3 to 60+ experts across all key disciplines
Embedded Tech Leads and DevOps engineers to unify processes and improve release stability
Standardized workflows using AWS
and Azure DevOps
Introduced shared testing frameworks and regular reporting to align teams
The Outcome
Lowered external consultant spending by 38% and stabilized team attrition at 8%
Delivery speed improved by 35% and release stability by 40%
Fully integrated, scalable engineering operations across 20+ teams
Hospitality Tech
Large Enterprise
United Kingdom
The client relied on multiple disconnected login systems that made access management complex and error-prone. Security risks and redundant processes had become major barriers to scalability and operational efficiency.
The Problem
Fragmented authentication caused user frustration and security hazards
Shared credentials led to poor auditability and potential unauthorized access
Manual onboarding and offboarding processes slowed operations
Lack of integration with enterprise identity providers limited scalability
Our Solution
Designed + implemented a centralized SSO platform using Azure B2C
Unified access for 1,700+ external customers and internal users across all systems
Integrated major identity providers such as Azure AD, Google, and Okta
Added MFA and lifecycle automation for improved compliance and security
The Outcome
Delivered a secure, unified identity layer
Reduced manual administrative tasks and improved audit transparency
Enhanced compliance and security with conditional access and MFA policies
Hospitality Tech
Large Enterprise
United Kingdom
The client needed to let enterprise customers access multiple hospitality products using their own credentials. Integrating several corporate identity providers introduced technical and security challenges that required a scalable, compliant solution.
The Problem
Had to support external user authenti-cation via corporate credentials
Existing framework couldn’t manage federated or tenant-level identity
Integrations with external providers created security and operational risks
Required a secure, scalable setup for internal teams and enterprise users
Our Solution
Expanded Azure B2C platform to include federated identity providers
Delivered 52 automated and manual tests to ensure full feature reliability
Developed deployment pipelines and documentation to support scaling
Collaborated across product, security, and DevOps teams to ensure alignment
The Outcome
Delivered a secure, scalable federated SSO platform for users
Simplified authentication across domains and improved administrative control
Strengthened compliance and reduced login friction
“Outsourcing is always a critical decision with potentially high stakes. Fortunately, partnering with Expert Allies over the past few years has consistently proven to be a wise choice. Their team is not only talented and passionate but also committed to delivering results efficiently and cost-effectively. With ExpertAllies, we’ve gained access to a skilled pool of professionals who consistently bring our projects to life with quality and reliability.”
– Head of R&D